WHAT SHOULD I WEAR FOR MY TREATMENT?

• Please wear socks and loose-fitting or stretchy clothing that allows for movement. Please avoid wearing skirts or dresses. 

 

HOW LONG WILL TREATMENT TAKE?

• Initial appointments are typically about 30 to 45 minutes long, as they require more time to review health history, discuss concerns, and explain the treatment process.

• Most follow-up treatments are about 20 minutes long, but treatment time may vary depending on each patient's needs as determined by your practitioner.

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WHAT DO I DO WHEN I ARRIVE?

• We are located on the main level of the Bancroft Business Center. Please follow signage as you enter the building.

• Please arrive 5 minutes before your scheduled appointment time.

• Please note that if you arrive late, only the time remaining for your scheduled appointment will be allotted to provide treatment. You will be charged the full allotted fee for the appointment scheduled.

• There is a shared waiting area and washrooms in the lobby of the building. Please remove your shoes and outerwear in the main lobby before entering the clinic space. 

• Please enter the clinic space and have a seat in the waiting area after you have removed your footwear and outerwear. Your practitioner will greet you shortly.

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WHAT SHOULD I EXPECT FOR TREATMENT?

• Treatment should be gentle and relaxing. There may be discomfort at times, but treatment should not be painful.

• Your practitioner will utilize a variety of hands-on techniques and manipulation.

• Treatment is mostly passive, meaning you should let the practitioner move your body without engaging your muscles or trying to help. You may be asked to engage at times through instruction on movement, breathing cues, or muscle contractions.

• Please note that your health and safety is of utmost importance to us. Therefore, if anything arises before or during your treatment that we think requires medical evaluation, treatment will be stopped immediately. 

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I HAVE MORE QUESTIONS BEFORE I BOOK A TREATMENT. CAN I CONTACT YOU BEFORE BOOKING A TREATMENT?

• Absolutely! Please contact us at info@bancroftosteopathy.com or (613) 334-5584 if you have any questions. 

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HOW CAN I PAY?

• Payment is due at the time of treatment. Preferred payment methods include cash or debit.

• Osteopathic treatments are not eligible for coverage by MVA or WSIB claims.